Hank Miller, Owner
Hank Miller opened 911 Restoration of Virginia Beach and started helping homeowners with their water damage problems after 30 years as a printer salesman. “It was a fresh start for me,” he discloses. “I was feeling stuck as a salesman. Everyday was monotonous. I wasn’t happy.”
It was a pleasant surprise to Hank himself how quickly he took to the restoration industry, and a more casual daily uniform: white t-shirt and jeans. “I get to help people out for living. What I wear doesn’t matter anymore,” he adds with a grin.
“It’s the people,” he adds. “My business now is to help out people in their time of need, and that’s way better than selling printers.”
The Millers have a Saturday tradition. Twice a month they help out the low-income Tidewater neighborhoods by providing fresh groceries to families living there.
“I realize why I was so miserable as a salesman,” exclaims Hank: “because selling didn’t speak to my nature, helping does!” By helping people restore their home from water damage disasters, Hank Miller is doing just that.
Our Technicians and Certifications
As a certified IICRC firm, all of our staff and service technicians adhere to the guidelines and protocols for restoration services put out by the state, federal government, and the IICRC. Every single one of our technicians have been trained in the methods of the Institute for Inspection, Cleaning, and Restoration Certification. 911 Restoration has dedicated the effort, time, and resources needed to make sure that we are always prepared for whatever water damage scenario comes our way by not only having the right equipment, but also the correct training needed to get the job done right.
IICRC Certifications:
- AMRT – Applied Microbial Remediation Technician
- FSRT – Fire and Smoke Certified Technician
- OCT – Odor Control Technician
- WRT – Water Damage Restoration Technician
