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What outstanding job he is doing in restoring, especially storm damage to different cities. May God Bless You in Your work and your staff as well.
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911 Restoration was amazing! They responded very quick to our needs. It was truly a relief to know we had the right people on the job during our time of need. Their team members were professional and respectful, it was all about our needs. Wouldn’t ask for more or change a thing! Hope you make the right choice next time you have a need! It really does add an EXTRA level of comfort.
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Needed mold mitigation for my crawl space. I called 3 companies. 911 Restoration was one of them. Ron and his guys met me at the house the next day which I though was rather quick. After one of his guys went under the house Ron explained the issues and the solutions thoroughly. Ron’s price was also the best and I got more service then he quoted after the job was done. Ron called me with updates almost daily (they had to take a few days to dry the crawl space). I always knew what they were doing and when. This really helped because this is an occupied rental house. After the job was completed Ron let me know. I told him I wanted to inspect the work. Ron told me to take my time and let him know what I think. Ron never asked about or was pushy about the 2nd half of payment. I had to tell him to charge my card. After inspection I was very impressed. I didn’t have high hopes because of the condition of my crawl space. I figured there was only so much they could do. Boy was I wrong. First thing I noticed was the vapor barrier covered the entire crawl space no gaps or uncovered area. The seams were overlapped and taped. The most impressive part was all the wood looked like it was brand new lumber from the store. Ron said the mold mitigation chemical is what does that. Overall Ron and his guys did a great job and I highly recommend then for your crawl space issues.
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Great experience. Thank you for the great job and going beyond the call of duty. I will recommend you to whoever I can.
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Rolando and Ronald went above and beyond to get rid of mold out my storage unit. They are very professional and with great customer service! Highly recommend to everyone!
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911 Restoration of Hampton Roads did an exceptional job when my pipe recently burst and flooded my house. They arrived quickly and got right to work. They were professional, friendly and had excellent customer service. Thank you so much!
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Great job, and great team. Hank and Ron are good to work with and get the job complete no matter what.
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We have worked with 911 Restoration on numerous projects and they are the best in the business for emergency water extraction and dry out services.
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The team of Hank Miller’s 911 Restoration team did an outstanding job cleaning my residence after a recent flood. I would gladly hire them again if I have another flood. They were professional and arrived when they said they would. They performed their jobs exactly as quoted and I am very grateful.
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911 Restoration was at my rental property before I could get there. They were very informative and helpful ensuring me the property would be covered by insurance. They spoke with them and got everything set up for an adjuster to come out. The techs Nathan, Rolo, and Brian could not have been nicer and they even moved some things for my tenant that I would have charged for. Hank was super knowledgeable and offered to walk me step by step through the entire clean up process. The house was a disaster, but like Hank said, the tenant got a Fresh Start to years of collecting junk. Thank you everyone.
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Recently we had a sewer pipe in our crawl space break, which caused a foul smell to our tenants. It required immediate attention. Our realtor gave us your number to contact. We did and we are very glad we did. Hank Miller along with James and their crew went to the site, assessed the problem and had it cleaned up in two days. James also went at the tenant’s request and used a machine inside the residence to reduce the odor. It made our tenants feel better. They also took care of handling our claim with [our insurance]. We cannot say enough about your company, how you handle people in need and especially the professional and helpful attitude of Hank and James. We would highly recommend your company.
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